Frequently Asked Questions

To start, simply click "Create an Account" on our website. You can be up and running in minutes with no setup fees. You only pay merchant fees once you start processing transactions. 

Yes, Child Friendly is highly affordable. Savings on staff efficiency and maintaining full occupancy often cover the costs. There are no monthly fees, just a merchant fee on each transaction, which can be passed on to parents if desired. 

You'll need a wireless internet connection, a tablet for each room/grouping of children, and a main administrator computer. Child Friendly takes care of the rest. 

Our program supports tablets, computers, laptops, and smartphones, on both Android and iOS. 

Yes, Child Friendly is designed to streamline administrative tasks, allowing staff to focus more on caring for and guiding children. 

Yes, we can import data from other administrative software using our simple .csv template. You can have your data imported in minutes. 

Yes, directors can see staff and children's locations, attendance logs, and more in real-time. 

Yes, our system supports regional and national use with a single login for multiple locations. 

Yes, Child Friendly provides an ongoing digital journal feed covering all activities, from sleeping and meals to incidents and report cards. 

Yes, it includes customizable learning curriculums, milestones, and skills for documenting developmental observations. 

The profile becomes inactive but remains accessible for future reference. 

Yes, we provide comprehensive support to both centers and families. 

Families receive the same level of support as childcare centers. 

Data is securely stored on Microsoft Azure, adhering to high-security standards. 

Yes, it uses SSL certificates for secure data transfers.

Only authorized parents and guardians can access the data, and account passwords are encrypted. 

Yes, data is stored on the cloud and continuously backed up. 

Only those you authorize within the parent portal can view photos and videos of your child. 

Email support@childfriendlypro.com for assistance.