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ChildFriendly Pro

Pricing · Software without the bill

The full child care platform for $0 a month

No subscription fees, ever. Turn on the Automatic Convenience Fee and card or bank processing fees are added to the family's invoice, so ChildFriendly costs your center nothing.

Pricing and Fees Explained

Free account

Features Included with Free Account

$0 / month · unlimited children, staff and parents · no contracts

Lite · free account

Everything your center runs on

  • Online registration & waitlist with SMART registration
  • Attendance tracking · student & staff check-in/out · touchless option
  • Staff scheduling, time tracking & payroll reports
  • Family app, email & messaging · unlimited photo sharing
  • Digital files cabinet, records & expiry tracking
  • Admissions checklists, digital forms & enrollment reports
  • Ratio management & compliance tracking
  • Authorized pick-up & school transportation RSVPs
  • Digital incident, illness & medication logs
  • Child progress journals, observations & meetings
  • Menu & food management
  • Comprehensive & financial reports
Create Free Account

Pro · add-on

Secure Online Payments

Still $0 / month. Activated when you turn on online payments.

  • PAD/ACH & credit card collection with automatic invoicing
  • Family self-serve tax receipts
  • QuickBooks sync & CSV exports
  • Province/state-specific subsidy management
  • Automatic convenience fee pass-through (optional)

Merchant fees

PAD / ACH · 1% + $0.40 per transaction

Credit cards · 3.75% + $0.30 per transaction

Pass the fee to families automatically — no cost to you. $40 non-refundable fee per returned payment (NSF).

Cards accepted

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Apple Pay
  • Google Pay

How we compare

Legacy Software vs. ChildFriendly Pro

Expense categoryLegacy softwareChildFriendly Pro
Annual subscription (100 kids)$3,600 – $6,000$0
ACH or PAD fees0.6% – 1.5% + $0.40$0
Credit card fees3% – 4% + $0.301.35% + $0.30 (2.4% passed to families)
Onboarding & setup$500 – $2,000$0 (dedicated agent + AI support)
Hidden chargesBatch, PCI & statement fees$0
NSF / return fees$15 – $40 per transaction$40 per transaction

Onboarding options

Two ways to get started — both free

Every account includes a sandbox, role-based video training and live human support.

Two staff members reviewing a tablet together in a hallwayMost popular

White-Glove Full-Service

  1. 1Kickoff meeting with your onboarding specialist
  2. 2Complete system setup, student upload and configuration
  3. 3Orientation meeting walkthrough
  4. 4Training package for staff and parents

For a limited time, this service is completely FREE! Regular price $1,000/center.

A director working at a desktop computer in the center officeAlways free

Self-Guided with Support

  1. 1Guided step-by-step video setup guide
  2. 2Regular check-ins with your Customer Success Rep
  3. 3On-demand support availability
  4. 4Training package provided

This service is always free!

Pricing FAQs

Clear answers about pricing and fees

Read all FAQs
How does your pricing work?

Every center starts on a free Lite account with all core features. The Pro account activates automatically when you enable online payments — still $0/month. Merchant fees are 1% + $0.40 for PAD/ACH and 3.75% + $0.30 for credit cards, and you can pass them through to families automatically so the software costs your center nothing.

Can I easily understand my billing statements?

Absolutely. We’ve simplified the billing process, eliminating any confusion or complexity. You won’t encounter unexpected charges or hidden fees. Plus, you can conveniently view all merchant fees at any time through the Reports Center.

Do you offer different rates for different credit cards?

Nope. We believe in fairness and simplicity, which is why we offer a single rate for all credit cards. Whether it’s Visa, Mastercard, Discover, AMEX, JCB, Apple Pay, or Google Pay, the rate remains the same across the board.

Are there any hidden fees I should be aware of?

The only additional fee is the Returned Payment fee ($40), which applies when a payment bounces due to insufficient funds or incorrect banking information. While this fee is initially charged to your center’s account, you can configure the system to pass this charge on to the family automatically. Aside from that, there are no hidden fees — no startup fees, monthly charges, fixed costs, PCI-compliance fees, or terminal fees. With ChildFriendly, what you see is what you get.

What are the merchant fees you charge?

All credit cards are charged at 3.75% + $0.30 per transaction. For PAD/ACH, you pay 1% + $0.40 per transaction. Remember these fees can be automatically passed on to families, leaving you with no cost for ChildFriendly at all!

When are merchant fees charged?

Merchant fees are charged on the same day that your credit card or PAD/ACH payments are deposited into your bank account. If you’re absorbing the merchant fees, the total deposit will simply have those fees deducted. If you’re passing the fees on to families, you won’t notice a thing — the full payment amount is deposited to your account, and the fees are automatically routed to ChildFriendly.

How do I pass on the Merchant Fee to my families?

In Canada, you can legally pass on up to 2.4% of merchant fees to your clients. ChildFriendly offers a setting to automate this process. You can adjust the fee (up to 2.4% or lower) in your settings. When families are billed, the additional merchant fee is automatically included, billed, processed, and deposited to your account without any extra effort on your part.

Ready to get started?

Create your no-obligation account or book a live demo to see how ChildFriendly can support your center.