Multi-Factor Authentication (MFA)
Supports Multi-Factor Authentication (MFA) to secure administrative user logins.
Features · Platform Security & Setup
Enterprise Cloud Infrastructure & Child Data Privacy
Safeguard sensitive child records, medical authorizations, and financial data with enterprise-grade cloud protection. Built on geo-redundant Microsoft Azure infrastructure with 256-bit AES encryption, PCI Level 1 payment vaults, role-based access controls, and strict compliance with PIPEDA, FERPA, and COPPA standards.
- Microsoft Azure Cloud Hosting
- 256-Bit AES Data Encryption
- PCI Level 1 Certified Vaults
- PIPEDA, FERPA & COPPA Compliant
Core features
Enterprise-grade protection for every family record
Enterprise Azure Cloud Infrastructure & 99.9% Uptime SLA
Hosted on geo-redundant Microsoft Azure cloud servers with redundant automated daily backups, achieving a 99.9% uptime SLA to guarantee continuous platform reliability.
256-Bit AES Encryption & PCI Level 1 Payment Vaults
Encrypts all family records, child photos, and daily logs at rest and in transit using 256-bit AES encryption. Payment data is processed through PCI DSS Level 1 certified vaults.
Strict Role-Based Access Controls & Audit Trail Logging
Enforces granular permission controls (Super Admin, Office Admin, Org Admin, Room Staff, Parent). Automatically logs system activity into tamper- evident security audit trails.
PIPEDA, FERPA, COPPA & HIPAA Compliance Standards
Meets strict North American data privacy mandates, including PIPEDA (Canada), FERPA, COPPA, and state student privacy standards, protecting child health and family records.
More Platform Security & Setup Features to Explore…
Also: Configurable Data Retention & Automated Scrubbing Rules · 24/7 Automated Threat Monitoring & WAF Defense
“The system is intuitive, reliable, and has streamlined our daily operations across all locations.”
— Leah Bevan, Area Director of Magic Mountain Child Development Centers
All-in-one child care management software & app
Check out more ChildFriendly Pro Features
Billing & Online Payments
Billing & Online Payments
Automate tuition collection, government subsidies, and NSF failure recovery with $0 in monthly software fees.
ChildFriendly Pro processes family ledger billing across daily, weekly, and monthly cycles, automating subsidy splits for CWELCC and state child care assistance vouchers alongside parent copayments. The system executes ACH direct debits and pre-authorized debit (PAD) transactions, flags NSF rejections with automated collection notices, and generates digital child care tax receipts without per-transaction software surcharges.
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Tours, Waitlists & Registration
Child Care Admissions CRM & Waitlist Automation
Keep every classroom at full capacity with automated tours, paperless enrollment, and waitlist tracking.
ChildFriendly Pro models center capacity across infant, toddler, preschool, and after-school rooms by tracking birthdates against age-transition thresholds, upcoming withdraws and new enrollments to keep classrooms full. The admissions pipeline eliminates paper forms by automating the entire enrollment sequence—transitioning families from initial web inquiry, scheduled tour, and digital application directly into the registered roster or priority waitlist with automated email updates at every step.
Learn Registration Pipeline
Attendance & Digital Kiosk
Space-Based Attendance & Touchless Check-In
Enforce real-time room ratios and track child locations room-by-room across classrooms, playground and transit.
ChildFriendly Pro tracks classroom occupancy via time-stamped, e-signed guardian drop-offs and pick-ups. The system calculates real-time staff-to-child room ratios across rooms, playground and transit vehicles, issues alerts before licensing ratios are breached, and displays visual roster indicators for food allergies and legal custody pickup orders.
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Automation, Tracking & Reports
Digital Licensing Logs & Audit-Ready Reports
Replace clipboards and binders with automated licensing logs, CACFP claims, and customizable daily compliance workflows.
ChildFriendly Pro replaces physical center paperwork with a fully automated compliance hub. Beyond evaluating immunization records against state and provincial health mandates, the platform automates CACFP food program documentation, incident and illness logs, digital allergy alerts, and e-signed medication administration workflows—among dozens of daily operational tasks designed to keep centers audit-ready.
Explore Automations
Staff Administration & Scheduling
Teacher Scheduling & Staff Compliance
Build ratio-compliant shift schedules, track mandatory staff credentials, and sync timesheets to payroll.
ChildFriendly Pro simplifies child care workforce management by aligning staff schedules directly with real-time child arrival curves to prevent overstaffing while protecting mandatory teacher-to-child ratios. Beyond shift optimization, the platform centralizes digital timecards with direct payroll export, enforces kiosk-based punch-ins, and tracks CPR certifications, background checks, and professional development hours with automated renewal warnings before documentation expires.
Explore Staff Hub
Parent Communication & Engagement
Parent Communication & Family Portal
Connect families to daily classroom activities, progress milestones, billing, and direct center messaging.
The ChildFriendly Pro parent app centralizes daily family engagement into a unified hub, eliminating fragmented communications. Guardians receive real-time digital daily sheets, media updates, developmental progress reports, and incident notices alongside self-serve access to attendance records and tuition ledger payments. Two-way direct messaging and email broadcast tools include standardized message templates and multi-channel delivery to keep staff and families aligned without phone tag or paper slips.
Explore Family App
Classroom & Learning Tools
Classroom Management & Learning Tools
Customize curriculum, map developmental milestones, and build digital portfolios with shared classroom calendars.
ChildFriendly Pro equips educators to build custom, standards-aligned lesson plans or select from pre-loaded learning activities tailored to program goals. Teachers capture real-time classroom observations, tag developmental milestones, compile media-rich child portfolios, and generate formal progress reports for family conferences. Integrated classroom calendars, shared photo journals, learning documentation, and newsletters keep daily room schedules organized and curriculum progress accessible to parents.
Explore Curriculum
Accreditation Compliance
Industry-First Digital Accreditation Hub
Replace physical three-ring binders with an integrated digital workflow for NECPA accreditation standards.
ChildFriendly Pro replaces heavy three-ring compliance binders with a digital self-assessment platform built around official NECPA accreditation standards. Staff tag and organize classroom observation evidence, curriculum plans, and educator credentials directly against accreditation rubrics. Uploaded documentation photos are automatically stamped with unalterable site IDs, room numbers, and dates, while secure, time-limited portal links let external assessors review complete evidence portfolios remotely.
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AI & Smart Automation Features
ChildFriendly Pro AI Assistant
Turn brief teacher observations into framework-aligned learning stories and refine family messages instantly.
ChildFriendly Pro Pilot streamlines daily documentation by polishing parent emails and messages for tone, clarity, and professionalism while providing instant multi-language translation. The assistant transforms teacher field notes into detailed classroom journal entries, standards-aligned learning stories, and formal student report cards with minimal manual writing. Built strictly for early childhood privacy compliance, all child data, developmental records, and center communications operate inside isolated, secure environments that never train public AI models.
Explore AI Features
Onboarding & Easy Data Migration
Free 24-Hour White-Glove Data Migration
Switch from Procare, Lillio, Brightwheel, or your current system with zero setup fees, zero downtime, and dedicated coaching.
ChildFriendly Pro eliminates the friction of switching platforms with a full-service, 24-hour migration guarantee managed directly by dedicated data specialists. Our team extracts, cleans, and re-formats existing child rosters, guardian profiles, and family billing ledgers from legacy child care management systems or spreadsheets without disrupting daily operations. To ensure complete financial accuracy, ledgers are run in parallel prior to launch, while role-based video training modules quickly get directors, lead educators, and parents up to speed.
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Platform Security & Setup
Enterprise Cloud Security & Data Privacy
Protect child and family records with enterprise Microsoft Azure encryption and strict regulatory compliance.
ChildFriendly Pro safeguards sensitive child care data through Microsoft Azure cloud infrastructure featuring 256-bit AES encryption at rest and in transit under a 99.9% uptime SLA. Tuition payments and bank accounts are protected within PCI DSS Level 1 certified vaults, ensuring zero local storage of raw financial details. Granular, role-based user permissions restrict document access to authorized personnel, maintaining compliance with PIPEDA, FERPA, and COPPA data privacy mandates backed by unalterable security audit logs.
Explore Platform Security
Dedicated support
Immediate Help From People Who Know Child Care.
No ticketing queues. No generic responses. When you reach out, you connect directly with experienced operators who know how to resolve subsidy questions, ledger balances, and room ratios on the spot.
Frequently asked questions
Clear answers to common questions about ChildFriendly Pro’s Platform Security & Setup
Read more FAQsWhere is child and family data stored, and what encryption standards are used?
ChildFriendly Pro is hosted on geo-redundant Microsoft Azure cloud infrastructure, encrypting all data in transit via TLS 1.3 and at rest using 256-bit AES encryption.
How does the platform comply with Canadian PIPEDA and US FERPA/COPPA privacy laws?
The architecture enforces strict data isolation, role-based access limits, explicit parent consent management, and automated retention rules meeting PIPEDA, FERPA, and COPPA standards.
Is parent payment card and bank account data stored securely?
Yes, all credit card and bank account details are tokenized and stored in PCI DSS Level 1 certified payment vaults, ensuring payment data never touches local center servers.
How do Role-Based Access Controls restrict staff from viewing sensitive family data?
Administrators assign granular user roles (e.g., Office Admin vs. Room Staff). Teachers view only limited required child information. Financial ledgers remain visible only to administrators with financial permissions.
What happens if a center tablet kiosk is lost or stolen?
Administrators execute 1-click Remote Device Revocation from their dashboard, instantly terminating the tablet's session and blocking unauthorized access.
Does ChildFriendly Pro support Multi-Factor Authentication (MFA)?
Yes, has Multi-Factor Authentication (MFA) enabled.
How often are cloud backups performed to prevent data loss?
ChildFriendly Pro executes automated real-time database replication paired with encrypted daily off- site cloud backups, ensuring zero data loss.
How does the platform log user activity for security and auditing purposes?
Every system action—including attendance edits, invoice adjustments, and health file updates—logs to an immutable audit trail recording user ID, timestamp, and changes.
Can enterprise center networks customize app branding with their own logo?
Yes, multi-site networks and enterprise franchises enable White-Label App Branding, featuring custom logos and integrated from into their website.
What is ChildFriendly Pro's uptime service level agreement (SLA)?
ChildFriendly Pro maintains a 99.9% uptime SLA backed by geo-redundant cloud server clusters and 24/7 automated infrastructure health monitoring.
Ready For Enterprise-Grade Peace Of Mind?
Review our security specifications on a live demo, or create your free account today.