Support Center
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Access step-by-step guides, support articles, and troubleshooting resources designed to help you confidently use every part of ChildFriendly.
Explore Support CenterResources · The Academy
The Academy
The tools, training, and insights behind high-performing child care centers.
ChildFriendly was built from real operational experience—not theory. The Academy brings that experience to you through practical resources designed to help you run smoother days, support your team, and elevate the quality of care you provide.
Whether you’re leading a center or working in the classroom, you’ll find proven approaches, ready-to-use tools, and ongoing training shaped by what actually works.
Real expertise. Real community. Real professional growth.
Everything in one place
Template Library
Ready-to-use child care templates
Download ready-to-use templates for policies, forms, family communication, staffing, and daily operations—created from what successful centers actually use.
Explore Template LibraryDemo Videos
See ChildFriendly in action
Watch short walkthroughs that show how to use key features like attendance tracking, registration, reporting, and parent communication—so your team can get up to speed quickly.
Explore Demo VideosBlog & Webinars
Learn from real experience
Explore expert-led content and recorded sessions covering center management, staff retention, behaviour support, and building strong family relationships.
Explore Blog & WebinarsUpcoming Events
Learn alongside other leaders
Join live sessions where child care operators and experts share practical strategies, tools, and solutions for running successful programmes.
Explore Upcoming EventsLunch & Learns
Leadership support, built into your month
Short, focused sessions designed for owners and directors—covering real operational challenges like team leadership, communication, and creating sustainable systems.
Explore Lunch & LearnsLearning Labs
Practical training for educators
Hands-on sessions built for educators, focused on classroom strategies, child development, and creating meaningful learning experiences through play.
Explore Learning LabsProvincial & State Compliance
Local rules, plain language
Micro-guides to ratios, subsidies and licensing for every province and state we serve — kept current as regulations change.
Explore Provincial & State ComplianceNewsletter
Stay Connected to What Works
Get practical leadership insights, ready-to-use resources, and updates on upcoming training delivered straight to your inbox.
- Proven strategies from real child care operations
- Early access to tools, templates, and guides
- Invitations to live Lunch & Learns and Learning Labs
- Exclusive ChildFriendly product updates
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Need Help? Speak With Our Team
We’ve operated child care centers ourselves—so we understand the day-to-day realities. Whether you need help with the platform or guidance on your operations, we’re here to support you.