Support Center
Browse step-by-step guides, how-to articles, and video tutorials covering every feature in ChildFriendly Pro. Find answers fast, on your schedule.
Browse the Support CenterSupport
We’re here to help you get the most out of ChildFriendly Pro — from day one and every day after.
Live human chat, email and phone support Monday–Friday, 9am–5pm Alberta time. 24/7 AI-assisted answers and a Help Center with 400+ guides and 2-minute videos.
Support options
Updates & Feedback
See what we’re building next. Explore upcoming features, track progress on requested improvements, and stay ahead of what’s coming to your platform.
See product updatesCommunity Forum
Learn from the experiences of others who are using our software to enhance their daycare centers — and share what works.
Join the ForumApp Training (By Role)
Role-based video courses for Directors, Room Staff, Kitchen and Parents. Most staff are up and running within a day.
Start Training- Hours
- Monday – Friday, 9:00am – 5:00pm Alberta time
- PO Box 10303 Airdrie PO Main, Alberta, T4A 0H6
- Live chat
- In-app, with real ECE specialists
Newsletter
Get More From ChildFriendly Pro
Stay in the loop with expert tips, product updates, and exclusive resources designed to help your child care center run smarter.
- Proven strategies from real child care operations
- Early access to tools, templates, and guides
- Invitations to live Lunch & Learns and Learning Labs
- Exclusive ChildFriendly Pro product updates
Get more from ChildFriendly Pro
Unsubscribe anytime.
You can unsubscribe anytime. CASL/CAN-SPAM compliant.
Need Help? Speak With Us.
Our support team knows child care software inside and out — and they’re ready to help. Can’t find what you need? We’ll walk you through it. Reach out and a real person will get back to you quickly.