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ChildFriendly Pro

Support

We’re here to help you get the most out of ChildFriendly Pro — from day one and every day after.

Live human chat, email and phone support Monday–Friday, 9am–5pm MST. 24/7 AI-assisted answers and a Help Center with 400+ guides and 2-minute videos.

ChildFriendly Pro help center

Support options

Support Center

Browse step-by-step guides, how-to articles, and video tutorials covering every feature in ChildFriendly Pro. Find answers fast, on your schedule.

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Updates & Feedback

See what we’re building next. Explore upcoming features, track progress on requested improvements, and stay ahead of what’s coming to your platform.

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Community Forum

Learn from the experiences of others who are using our software to enhance their daycare centers — and share what works.

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App Training (By Role)

Role-based video courses for Directors, Room Staff, Kitchen and Parents. Most staff are up and running within a day.

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Hours
Monday – Friday, 9:00am – 5:00pm MST
Email
hello@childfriendlypro.com
Mail
PO Box 10303 Airdrie PO Main, Alberta, T4A 0H6
Live chat
In-app, with real ECE specialists

Newsletter

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Stay in the loop with expert tips, product updates, and exclusive resources designed to help your child care center run smarter.

  • Proven strategies from real child care operations
  • Early access to tools, templates, and guides
  • Invitations to live Lunch & Learns and Learning Labs
  • Exclusive ChildFriendly Pro product updates
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Need Help? Speak With Us.

Our support team knows child care software inside and out — and they’re ready to help. Can’t find what you need? We’ll walk you through it. Reach out and a real person will get back to you quickly.